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We offer a comprehensive alarm response services to any anyone who utilizes an alarm system, whether it is your private home alarm, business alarm, man down system or panic button, you can count on WSI to respond to your alarm call quickly and effectively, giving you the peace of mind that trained professionals are on their way!

Our area of Responsibilities are as follows Passaic County: Paterson, Clifton, Passaic, Haledon, Prospect Park, Totowa, Wayne, Ringwood, Pompton Lakes, Hawthorne, Wanaque, Haskell, Preakness, West Milford, Hewitt, Oak Ridge, Woodland Park. Bergen County: Elmwood Park, Fairlawn, Paramus, Upper Saddle River, Carlstadt, East Rutherford, Garfield, Lyndhurst River Edge and other towns in Essex, Morris and Hudson Counties. Newark

 
Our Alarm Runner Procedure is as follows:
 
When an alarm is received by the alarm company, their call center will alert a security officer, who is on call 24 hours a day 7 days a week.
The guard then proceeds to the property for which the alarm occurred to investigate the cause of the alarm.
Once the officer arrives, he or she will conduct a complete and thorough perimeter check to ensure there are no signs of forced entry (break-in).
If signs of forced entry are detected the local Police Department is immediately notified and requested to attend the scene. The property representatives are also contacted once the immediate danger has been resolved.
If no signs of forced entry are noticed the officer will enter the premises to determine the cause of the alarm.
Prior to leaving the site, the officer ard ensures all access points to the premises are properly secured.

You will then receive a full report of the alarm response once the officer clears from your premises via e-mail or the following business day via fax, or personal delivery.

 

 Features

Police Department

Westside Security Inc.

Priority of Alarm Activations

Non-coded, routine call

Highest priority

Average Response Time

20 to 120 Minutes

2 to 10 Minutes

Access to the Facility

No keys & No access

Secured Key Handling

making patrol officers capable of effectively searching the premises

 

Facility Familiarity

None

Intimately familiar with existing guard customer locations

Status Report

Customer must request police report

A detailed report is emailed to you immediately which can be used as a resource to reduce false alarms

Notification of incidents

Rely upon monitoring company

Immediate notification to law enforcement & customer

Security Coverage

None

Available Immediately